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Shipping and Returns

Right now, I am able to ship to anywhere in the Continental United States. However, if you live in another country, please contact me and we can absolutely work something out.

Woven goods:

I send most orders out within 5 business days via First Class mail.

Once you receive your order, should you discover that a mistake has been made, please contact me as soon as possible so that I can make it right.

I cannot take back any items that have been used and washed unless those items are defective in some way. In that case, please contact me as soon as possible to discuss next steps.

Since the towels are handwoven, you may notice some slight imperfections. These might include slightly fatter yarns in the weft - this is from the overlap in end and beginning of weft yarns. Occasionally, there will be a knot in the cloth - this happens sometimes if a break in a warp yarn occurs and a new yarn must be tied in. These imperfections are all signs that the cloth has been woven by hand and not by machine.


Photos:

Photographs usually ship within two weeks. They are packed carefully using a lot of sturdy cardboard or a mailing tube to minimize any impacts.

Please choose your photo and size of photo carefully - I usually cannot accept returns and/or issue refunds for photographs.